It went incredibly well. fast response, professional staff. hope i never need them again
-Timothy from Holland, Pa.
Performed a great job. Royal Water Damage showed up on time (Viseal & Wayne), examined the home for water damage. Explained where the water damage was & exactly what needed to be done to correct/dry out the wet areas. After they made sure I understood the process, they immediately went to work.
-Christine from Royersford, Pa.
Vasil, the water damage provider was very patient to explain all the steps they would do over the 3 days. Both providers did a great job of protecting my first floor wooden floors. Also, removed the air brush debris withoutbeing reminded. They were pleasant & professional.
-Marsha from Philadelphia, Pa.
Ed and helper were awesome! Prompt, professional, thorough and explained every thing well, very polite. They rocked it.
-Alan from Morton, Pa.
1st came to remove damaged floor & then set up fans to dry out. 2 men (forget the names) very polite and did their job. Shovel off my walkway and part of driveway. I didn't ask him to do it, he just did it...truly appreciate it.
-Ruth Anne from Philadelphia, Pa.
Royal personnel - polite, courteous, knowledgeable, explained what they would accomplish in detail. Dried carpet and cleaned it to our satisfaction. We're very satisfied with Royal and would recommend their service to anyone.
-Ronald from Hatboro, Pa.
Great service. Prompt and thorough. They will always be my first call for service. Thanks Guys for coming to the resuce when we had a sewage flood. Great customer service!!!!!
-Ruth Anne from Philadelphia, Pa.
I was extremely satisfied with Royal Water Damage Restoration. They helped me after I had an issue with a frozen pipe. They worked on moisture decontamination and mold removal. They also replaced damaged flooring and walls. Their staff was phenomenal, and I thank them for the service they provided. They were willing to go above and beyond for me. I called them and let them know about my situation and they were immediately on the job. They were compassionate and I felt they truly cared about my situation. The foreman was an excellent asset to the company. He had a great attention to detail. He was extremely knowledgeable, and explained everything throughout the process. He was very dedicated to his craft, and made me feel comfortable with the service. I would highly recommend them.
-Ron from Philadelphia, Pa.
Royal Water Damage Restoration is totally professional, neat and punctual! One of my basement pipes broke during winter season and water spilled everywhere. They cleaned the water damage and brought in humidifiers so no mold would develop in the basement. They protected my floors with a mat while moving to and from my house.They met the requirements, were careful doing the work and conscious of my property. Any materials laying around were picked up quickly and efficiently. These workers are highly professional and very very dependable; I can't rate them any higher!
-Sammy from Philadelphia, Pa.
Very reasonable, honest, on time, explained details,always reachable.
-Hiroyuki from Blackwood, NJ.
I found myself in quite a stressful situation when a pipe burst soaking entire floor and ruining sheet rock below. Royal was at my house within an hour assessed the situation and took care of all. Excellent service, kindness, explanations of all procedures and a phone call each day of the process to check in on my satisfaction. I would highly recommend Royal to anyone with water damage. They are in addition lovely people.
-Julie from Huntington Valley, Pa.
